Frequently Asked Questions
Can you clean my area rugs in my home?
Area rugs should never be cleaned in the same way wall-to-wall carpet is cleaned. The steam heat and high pH pre-sprays used in carpet cleaning systems leads to dye damage and brittle texture change in most fine area rugs.
To achieve the best possible results, especially in the case of pet urine and odor, a thorough dusting needs to be completed, and copious amounts of fresh water needs to be flushed through the fibers and foundation of your rugs. We only use products formulated specifically to be safe for the fibers and dyes found in quality rugs, and our studio is a controlled space designed exclusively for the purpose of taking care of your rugs.